Rey Home Care

Policies

Privacy Policy

At Rey Home Care, we prioritize your privacy and comply with HIPAA and other regulations to protect your personal and health information.

What Information We Collect

We may collect:

  • Personal Details – Name, contact info, emergency contacts.
  • Health Information – Medical history, care plans, physician details.
  • Billing & Payment Data – Insurance details, invoices.
  • Website Data – Cookies, IP addresses, and device information.

How We Use Your Information

We use your data to:

– Provide home care services tailored to your needs.
– Communicate about appointments and updates.
– Process payments and insurance claims.
– Ensure compliance with legal and regulatory requirements.

How We Protect Your Information

  • Encryption & Secure Storage to protect records.
  • Restricted Access to authorized personnel only
  • HIPAA Compliance to ensure privacy and security.

Sharing Your Information

We do not sell or rent your data. We may share it only with:

  • Authorized healthcare providers and caregivers.
  • Insurance providers for claim processing.
  • Legal authorities when required by law.

Your Rights

You have the right to:

  • Access, update, or correct your records.
  • Request data usage restrictions.
  • Receive confidential communications in your preferred way.
  • File a privacy complaint if necessary.

Contact Us

We may update this policy periodically. By using our services, you agree to our Privacy Policy.